Privacy Policy
1. Introduction
This privacy policy outlines how Redmore Environmental Ltd (“we”, “us”, or “our”) collects, uses, and protects the personal data you provide when using our website www.red-env.co.uk. We are committed to protecting your privacy and complying with the UK GDPR and the Data Protection Act 2018.
2. Data Controller
Redmore Environmental Ltd
Serendipity Labs, 7 Exchange Quay, Salford, M5 3EP
Email: info@red-env.co.uk
Phone: 01617060075
3. What Data We Collect
We may collect and process the following personal data:
- Name
- Email address
- Any additional information you provide via the contact form
- IP address
- Information collected through Google Analytics (e.g., browser type, browsing behaviour, referral data)
4. How We Collect Your Data
We collect data:
- Directly from you when you fill in forms (such as the Gravity Forms contact form)
- Automatically through cookies and similar tracking technologies when you use the website (e.g., Google Analytics)
5. Why We Collect Your Data
We collect your personal data for the following purposes:
- To respond to inquiries submitted through the contact form
- To analyse traffic and user behaviour on our site using Google Analytics, which helps us improve our website
- For other legitimate business purposes necessary to provide you with our services
6. Legal Basis for Processing
We process personal data based on the following legal grounds:
- Your consent when you submit information via the contact form
- Legitimate interest for analytical purposes (Google Analytics)
7. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Google Analytics is used to collect anonymous information about your browsing habits on our site. You can manage your cookie preferences or disable cookies through your browser settings.
8. Third-Party Data Sharing
We do not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We use third-party services, including:
- Google Analytics (for website analytics)
Your data may be shared with service providers who help us manage and maintain our website, all of whom are located within the UK.
9. Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
10. Data Security
We are committed to ensuring that your personal data is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the data we collect online.
11. Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of your personal data if inaccurate
- Request deletion of your personal data in certain circumstances
- Withdraw your consent at any time, where applicable
To exercise your rights, please contact us at [Your Contact Email].
12. Changes to this Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us at:
Redmore Environmental Ltd
Email: info@red-env.co.uk
Phone: 01617060075